Most of Business Analysis is about communication & collaboration . I even used to tell my students that our job was 80% communication / 20% analysis! This involves a lot of soft skills in order to be able to identify the best ways to interact with our business & IT stakeholders. This knowledge of your stakeholders is critical if you want to tailor your BA approach and optimize your work.
One of the easiest ways to improve your knowledge about your stakeholders is to use the formal organizational chart and the informal one. In some organizations, managers are also performing personality/behavior/influence tests to help their employees to better know each other and improve the performance of their team. However, there’s no easy way to assess how others think and what part of their work motivates them.
A new model attempts to solve this problem. Let’s learn more about the Workplace Thinking Styles, and what they mean for Business Analysts.