Who is Eric?

I am what we can call a professional BA: right after university, I started my career as a BA with a small consulting firm in Montréal, with limited experience gained from past summer jobs, but no real professional background.

Almost 10 years have passed since, allowing me to grow as a business analyst, mainly within the telecommunications industry, working first for Bell Canada and now for Vidéotron. I touched many areas, from business process analysis & optimization to eliciting system requirements, and from quality assurance to training and change management.

Through all these years, I kept a real interest in making things simple, explaining complex concepts to clients, coworkers and users, and coaching junior analysts. This probably explains why I’m also a lecturer at HEC Montréal since 2007, teaching undergraduates the basis of system analysis 🙂

This led me to finally launch this blog, allowing me to share my passion for business analysis and helping BAs around the world to make organizations better (at least I hope so!).

That being said, sit down and enjoy the ride to better business analysis!

Let’s keep in touch!

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Please note that this is a personal blog. The opinions expressed here do not represent the thoughts, intentions, plans or strategies of my employer. It is solely my opinion. 

Feel free to challenge me, disagree with me, or tell me I’m completely nuts in the comments section of each blog entry, but I reserve the right to delete any comment for any reason whatsoever (abusive, profane, rude, or anonymous comments) – so keep it polite, please.

And thanks to Scott Dockendorf for the inspiration for this little note.